Terms of Service

Last updated: July 21, 2026

These Terms of Service (“Terms”) form a legally binding agreement between you and Cortex Innova Ltd., a Cyprus private limited company (registration number HE 484658) with its registered office at Naxou, 1, 1st floor, Flat/Office 103, Strovolos, 2043, Nicosia, Cyprus (“Cortex”, “MyPlayBoo”, “we”, “us”, “our”).

These Terms govern your access to and use of the MyPlayBoo website, applications, and services (collectively, the “Service”).

By accessing or using the Service, you confirm that you have read, understood, and agree to these Terms. If you do not agree, do not use the Service.

1. Adults-Only Service (18+)

MyPlayBoo is an adults-only entertainment platform. You must be at least 18 years old (or the age of majority in your jurisdiction, if higher) to access or use the Service.

By using the Service, you represent and warrant that:

  • You are at least 18 years old; and

  • You will not allow any person under 18 to access the Service through your account or device.

We may request age verification at any time and may suspend or terminate accounts if we suspect a user is under 18 or has provided false information.

2. What the Service Is (and Is Not)

MyPlayBoo provides AI-powered entertainment experiences, including the ability to create, customize, and interact with AI-generated virtual companions through text-based conversations, and (where available) AI-generated images, videos, and voice.

Entertainment only. The Service is provided solely for entertainment purposes. It is not medical, legal, financial, or professional advice, and you agree not to rely on it as such. All content is generated by artificial intelligence and does not involve real individuals.

3. Accounts, Access Levels, and Security

3.1 Access Levels

Users may access the Service as:

  • Guests (limited access)
  • Registered users (via email or supported login methods)
  • Paid users (through subscriptions and/or PlayCoins purchases)

3.2 Registration Accuracy

If you register, you agree to provide accurate, current, and complete information and to keep it updated.

3.3 Account Security

You are responsible for all activity under your account.

4. PlayCoins, Subscriptions, and Payments

4.1 Plans and Virtual Items

The Service may offer:

  • Free access or trial features;
  • Subscriptions (monthly or yearly);
  • One-time purchases of PlayCoins or similar virtual credits.

PlayCoins are virtual items used within the Service and have no cash value unless we explicitly state otherwise. They are non-transferable and non-refundable except as outlined in our Refund Policy.

4.2 Payment Processing

Payments are processed via our payment processor. Your purchases may be subject to the processor’s separate terms and privacy policy.

4.3 Billing and Renewals (Subscriptions)

If you purchase a subscription, you authorize recurring billing until you cancel via your account settings or the method provided at purchase. We will notify you of any price changes in advance.

4.4 Refunds (Case-by-Case)

We handle refund requests on a case-by-case basis as detailed in our Refund Policy. If you believe you received a defective service or one materially different from what was described, contact us within 14 days of purchase, and we may, at our discretion, provide a replacement, rectification, or refund.

Note: Digital purchases and immediate-access services may have limited refund rights depending on your jurisdiction.

5. User Conduct and Prohibited Use

You agree to use the Service responsibly and legally. You must not:

  • Use the Service if you are under 18;

  • Create, request, upload, share, or distribute any content involving minors (including any sexual content involving minors), or any exploitation of minors;

  • Promote violence, unlawful activity, or content that is clearly intended to facilitate wrongdoing;

  • Create or share hate content, harassment, or targeted abuse;

  • Attempt to obtain medical, legal, financial, or tax advice from the Service or present Service output as professional advice;

  • Scrape, crawl, or harvest content or data from the Service;

  • Reverse engineer, decompile, or attempt to discover underlying source code, prompts, model weights, or systems (except where prohibited by applicable law);

  • Interfere with the Service (including bypassing rate limits or security measures);

  • Impersonate others or use the Service to deceive, defraud, or mislead;

  • Violate the rights of others (including privacy, publicity, or intellectual property rights).

We may remove content, restrict features, suspend accounts, or terminate access if we believe these Terms are violated. Refer to our Prohibited Content Policy for more details.

6. Community Guidelines

We may publish Community Guidelines and/or additional rules for content and behavior. If published, they will form part of these Terms. If there is a conflict, these Terms control unless we state otherwise.

7. Content, Characters, and AI Outputs

7.1 Key Definitions

“User Input” means text, prompts, settings, or instructions you provide while using the Service.

“AI Characters” means virtual companions created or customized through the Service.

“Outputs” means AI-generated content produced through the Service, such as text, images, videos, and voice.

7.2 No Required Uploads

You are not required to upload personal media to use MyPlayBoo. If the Service allows uploads in the future, additional rules will apply and be notified.

7.3 Ownership and Permitted Use (Important)

Platform Ownership. Unless mandatory law requires otherwise, Cortex Innova Ltd. owns the Service, AI Characters as a platform feature, and the underlying systems used to generate Outputs.

Your Personal-Use License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to use Outputs you generate for your private, personal, non-commercial use.

No Commercial Use. You may not sell Outputs, license them, use them to generate revenue, or use them commercially on other platforms without our prior written permission.

7.4 Sharing Content Within MyPlayBoo

The Service may allow you to share AI Characters or Outputs with other users.

Default Privacy: Content is private by default.

Public Sharing: If you make content public or share it, you understand other users may view and interact with it as permitted by the Service.

7.5 License You Grant to Us (to Operate and Improve)

To operate the Service (including generating content, moderating, ensuring safety, maintaining quality, enabling sharing features, and improving the Service), you grant Cortex Innova Ltd. a worldwide, non-exclusive, royalty-free license to host, store, reproduce, process, display, modify (for technical purposes), and distribute your User Input and Outputs within the Service.

If you choose to make content public or share it with others, you also grant us the right to display and distribute it to other users as part of those features.

7.6 Reuse by Us

You agree that Cortex Innova Ltd. may reuse Outputs (including public/shared content) to operate, improve, and promote the Service, without additional compensation. We may introduce optional reward or token mechanisms in the future, but we are not obligated to do so.

7.7 You Are Responsible for Your Choices

AI systems can produce unexpected results. You are responsible for how you use the Service and for verifying whether content is appropriate before sharing or relying on it.

8. DMCA / Copyright Complaints

If you believe content on the Service infringes your copyright, please send a notice to our designated agent at [email protected] containing:

  • A physical or electronic signature of a person authorized to act on behalf of the owner of the exclusive right that is allegedly infringed;

  • Identification of the copyrighted work claimed to have been infringed;

  • Identification of the material that is claimed to be infringing and where it is located on the Service;

  • Your contact information, including address, telephone number, and email address;

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or law; and

  • A statement, made under penalty of perjury, that the above information is accurate, and that you are the copyright owner or are authorized to act on behalf of the owner.

We will respond to valid notices and may terminate repeat infringers' accounts.

9. Privacy and Data Retention (High-Level)

Our processing of personal data is described in our Privacy Policy (a separate document).

Account Deletion: Users can delete their account via settings. Content associated with deleted accounts may be flagged as deleted but retained in our databases for operational, legal, security, or backup purposes.

Inactive Accounts: May be deleted after 6 months of inactivity.

10. Emails and Communications

We may send you:

  • Transactional emails about your account, purchases, security, or service updates; and

  • Marketing emails, where permitted by law.

You can opt out of marketing emails through your profile settings. Transactional emails may still be sent when necessary. We may use [email protected] for certain notifications.

11. Third-Party Services

The Service uses third-party providers such as:

  • AWS (hosting);

  • Google Tag Manager and Google Analytics, Microsoft Clarity (analytics);

  • Payment processing (FinBy and Coingate);

  • Marketing emails (Omnisend);

  • Transactional emails (Mailgun);

We are not responsible for third-party services we do not control. Their terms and privacy policies apply.

12. Termination and Suspension

You may stop using the Service at any time and delete your account where the feature is available.

We may suspend or terminate your access if:

  • You violate these Terms;

  • We suspect you are under 18;

  • We must comply with law or protect the Service, users, or third parties.

Termination does not eliminate your responsibility for charges already incurred.

13. Disclaimers

The Service is provided “as is” and “as available.” To the maximum extent permitted by law:

  • We do not guarantee uninterrupted, error-free, or secure operation;

  • We do not guarantee any specific output quality or outcome;

  • Outputs may be inaccurate, offensive, or unsuitable.

  • You use the Service at your own risk.

14. Limitation of Liability

To the maximum extent permitted by law, Cortex Innova Ltd. will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, goodwill, or business opportunities.

To the maximum extent permitted by law, Cortex’s total liability for any claim relating to the Service will not exceed the greater of:

  • The amount you paid us in the 3 months before the event giving rise to the claim; or

  • €100.

(Some jurisdictions do not allow certain limitations; in such cases, limits apply to the extent permitted.)

15. Indemnity

You agree to indemnify and hold Cortex Innova Ltd. harmless from claims, damages, losses, and expenses (including reasonable legal fees) arising out of:

  • Your breach of these Terms;

  • Your misuse of the Service;

  • Your violation of law or third-party rights.

16. Dispute Resolution: Binding Arbitration and Class Action Waiver

Important: This section affects your legal rights.

16.1 Good-Faith Resolution First

Before starting arbitration, you agree to contact us at [email protected] and attempt to resolve the issue informally within 30 days.

16.2 Agreement to Arbitrate

Except where prohibited by law, any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the Cyprus Arbitration and Mediation Centre (CAMC) under its rules.

16.3 Class Action Waiver

You and Cortex agree to bring claims only in an individual capacity and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding.

16.4 Venue

The arbitration seat and venue will be Nicosia, Cyprus, and proceedings will be conducted in English unless otherwise required by law.

17. Changes to the Service or Terms

We may update the Service or these Terms from time to time. If changes are material, we will provide notice (e.g., by updating the date, email, or in-product notice). Continued use after changes become effective means you accept the updated Terms.

18. Governing Law and Courts

These Terms are governed by the laws of Cyprus, without regard to conflict of law principles. Where arbitration is not permitted for a particular claim, the courts of Nicosia, Cyprus will have exclusive jurisdiction.

19. Contact

Questions, complaints, and legal notices:

Cortex Innova Ltd.  

Registration No: HE 484658  

Naxou, 1, 1st floor, Flat/Office 103  

Strovolos, 2043, Nicosia, Cyprus  

Email: [email protected]